Case Studies
A selection of product work across SaaS, sprint delivery, mobile and web — each demonstrating measurable, research-led outcomes.
Vodafone.co.uk transactional user journeys & UI designs for: Basket, Checkout, Broadband, pay monthly, PAYG, Chatbot, Ratings & reviews.
Leading the design implementation of an electric vehicle fleet management portal, this included bringing multiple other complex Portals into 1 unified Portal via agile methodology.
New service on gov.uk allowing 12,500 high-rise residential buildings to be registered. GDS patterns and GOV.UK Design System. Most complex service seen!
Amalgamated multiple mortgage tools & content pages into 1 Mortgage Finder tool to allow borrowers globally to identify the most appropriate mortgage for them.
Users of military grade products needed a stronger post sale service portal including RMA, notification & contact centre.
What I Bring
My approach spans research, interaction, accessibility, and delivery — built across agile teams, regulated environments, and fast-moving sprints.
User interviews, stakeholder discovery, and usability testing. Data and qualitative insight drive every design decision.
Accessibility is a design concept, not a checklist. I apply WCAG 2.2 AA standards from the first wireframe to final QA.
Familiar with governing digital services in regulated environments. GOV.UK Design System and GDS patterns applied end-to-end.
From sketches to high-fidelity prototypes in Figma or Sketch — choosing the right fidelity at the right moment.
Working front-end dev knowledge means I design with implementation in mind and collaborate fluently with engineering.
I translate design decisions for audiences at every level — from engineers to C-suite — facilitating alignment and driving decisions.
Let's Work Together
Available for freelance projects and full-time opportunities — particularly within regulated environments, public sector, finance and telecommunications.
Email Me